What are the rules for instant messaging?

What are the rules for instant messaging?

9 Instant Message Etiquette Rules Every Professional Needs To…

• You should know the person.
• Start with a short greeting.
• Be mindful of the receiver’s preferred style of communication.
• Keep the conversation short.
• Be careful with abbreviations.
• Never send bad news via IM.
• Don’t change meeting times or venues in an IM.

Can instant messages be monitored at work?

The fact is that instant messages, just like e-mails, can be monitored, stored, and printed as hard copy documents. Employees may also presume instant messaging transmissions are permanently deleted each day.

How can you use instant messaging and texting safety on the job?

1. 1 Remember, it’s instant. If you’re used to using email at work, you may have got into the habit of reading your messages over and checking them carefully before sending.
2. 2 Keep it business-like.
3. 3 Don’t get distracted.
4. 4 Know the company rules.
5. 5 Keep to the subject.
6. 6 Know when to stop.
7. 7 Use IM for the right messages.

Which of the following is a guideline in using instant message or text message in the workplace?

The basic guidelines employees should follow are: Keep confidential information confidential. Use correct grammar, punctuation and word usage. Keep business and personal contacts separate.

Can an employer look at your text messages?

Personal Phones: Employers generally cannot monitor or obtain texts and voicemails on an employee’s personal cell phone. Employer Computers- Again, if the employer owns the computers and runs the network, the employer is generally entitled to look at whatever it wants on the system, including emails.

Do employers have the right to read employee email messages?

Emails sent or received through a company email account are generally not considered private. Employers are free to monitor these communications, as long as there’s a valid business purpose for doing so. No matter what, employers can’t monitor employee emails for illegal reasons.

What is the difference between an instant message and a text message?

Text messaging and instant messaging are similar because they are both used to send text messages. However, text messaging (“texting”) uses the cellular phone service, whereas instant messaging employs the Internet. Text messages are typically limited to 160 characters, but instant messages can be longer.

What are three challenges of using instant messages or text messages in the workplace?

Cons of instant messaging (and how to fix them)

1. Multiple tools. Unlike email, instant messaging is a proprietary tool that can become siloed inside different groups and tools.
2. Participation.
3. Noise.
4. Relying on chat only.
5. Lack of push.

How do businesses use instant messaging?

Instant messaging allows companies to conduct meetings, create presentations, and send and receive applications online without the need to travel to other office locations. The technology also allows users to make corrections in documents and spreadsheets instantly, saving in printing and distribution costs.

What is instant messaging communication?

instant messaging (IM), form of text-based communication in which two persons participate in a single conversation over their computers or mobile devices within an Internet-based chatroom. The software establishes a direct connection between users so they can talk to each other synchronously, in real time.

Can you legally get fired over a text message?

The simple answer is Yes. While it is unprofessional and rude, unless you have an employment contract or the real reason for the termination is an illegal reason, as discussed below, firing via text message is perfectly legal. Simply being fired by text message does not give you a legal claim against the employer.

Can my employer look at my personal phone?

If you use a personal electronic device, such as your own smartphone, laptop or tablet, to check or to send emails, employers are not allowed to monitor what you send or receive.

How to write an instant messaging policy for your business?

When you are writing your company instant messaging policy you need to ensure that you include information about when those messengers can be used as well as when they cannot. You can easily install concept solutions like the LeapXpert FMOP, enabling you to maintain effective control over your B2C communication to clients messengers.

Should you use instant messaging at work?

3. Respect work/life balance. Instant messaging systems allows us to reach out to colleagues, reports, and bosses at any time — in a way that might seem more urgent than email. Unless the communication is extremely time-sensitive, resist this urge. Most messages can easily wait until the next business day.

Do you need a messaging app policy for your business?

Protecting and retaining company data is one of the most important reasons for creating a robust messaging app policy. This is a two-part problem. Instant messaging apps cannot provide a company with a record of communications. This means that any confidential information that has been sent is unable to be traced.

Can instant messaging apps be used to track employees?

Instant messaging apps cannot provide a company with a record of communications. This means that any confidential information that has been sent is unable to be traced. It also means that any important communications that have occurred are the property of the employee, so if they leave so do the records.