How do I make a complaint to USPS?
File a Complaint with the U.S. Postal Service
- Use the USPS website’s Email Us form.
- Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
- Speak to the station manager (postmaster) at a local post office.
- Contact the district the postal consumer and industry affairs office that handles questions for your district.
How do I get a live person at USPS customer service?
When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
Who is above a postmaster?
The 9 governors elect the postmaster general, the chairman of the board as well as the USPS inspector general; the governors and the postmaster general elect the deputy postmaster general.
Is it illegal for the post office to not deliver mail?
Ruiz said carriers may refuse to deliver mail to places they feel are unsafe or threatening, such as a home with a dangerous dog. However, the Postal Service is supposed to leave a written notice to residents if they stop deliveries, telling them where to pick up their mail.
Where to complain about USPS?
Contact the local post office if the complaint is something that can be resolved there. If, after speaking with your local post office, the complaint has not been resolved, continue to one of the next steps. Contact customer service by phone at 1-800-ASK-USPS (1-800-275-8777).
How to file formal complaint with USPS?
Filing an online complaint
What is the telephone number for USPS customer service?
The customer support phone number of USPS is +1(202) 268-2500 (Click phone number to call). The postal and official address, email address and phone number (helpline) of USPS Service Center and USPS customer service phone number is given below.
Does USPS pick up by phone?
You can have your shipment picked up from your home or office by scheduling your pickup online at ups.com or by calling 1-800-PICK-UPS ® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you will not be charged pickup fees per package. These details pertain to UPS On-Call Pickup: