How do I contact cengage?
1 (800) 354-9706
Cengage/Customer service
Is cengage customer service 24 hours?
Support Hours: Call us anytime! We’re here 24/7.
Why is my cengage not working?
If MindTap is not responding or working correctly, you can check its status at techcheck.cengage.com. Go to techcheck.cengage.com. The current status is shown for all Cengage learning platforms. Optional: Click MindTap for more details.
What is cengage Unlimited subscription?
Currently only available to Higher Education students in the United States, Cengage Unlimited is a subscription that gives a student access to our entire online library of eBooks and all their Cengage courses for ONE price, in ONE place.
How do I return a cengage ebook?
Sign in with your Cengage username and password. > My Orders. Click Refund Request below the order you want refunded. Select your reason for requesting a refund under Platform/Service.
Who does cengage ship through?
UPS ground
Standard and Free shipping orders will be shipped via UPS ground. Express shipping orders will be shipped via UPS or FedEx 2nd day air after we have processed it.
Can I use Cengage without an instructor?
While any product can be added as part of a Cengage Unlimited subscription, we do offer resources that require you to be in an instructor-led course in order to use them.
How do I open an eBook on Cengage?
Open eBooks
- In the sidebar, click My Home.
- Click an eBook to open it.
Why does Cengage say something went wrong?
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error. When you click a link to a MindTap course or activity from your LMS, the link doesn’t open a new browser window with the course or learning activity.
What does your Cengage solution has been retired?
Note If you see an error message that your product has been retired, you can no longer use that product. Contact your Cengage representative for assistance. If your product will be retired soon, consider using a more recent edition. Select the course you want to copy, and click Continue.
Is there a way to get cengage for free?
Students can access the materials for free via Cengage Unlimited regardless of whether their instructor uses Cengage materials. More information about these free resources is available at https://www.cengage.com/covid-19-support/. Faculty may also contact their local Cengage representative.
Is cengage Unlimited a one time purchase?
You ONLY need one purchase Cengage Unlimited once. Meaning you do NOT need to purchase Cengage Unlimited for each course. Some of your courses may not use Cengage materials. You would need to purchase materials for those courses as well.