How do I speak to someone at Bank of Scotland?
Please call us on 0345 602 0000 if you have an account specific enquiry.
What is a mobile bank branch?
A mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like making deposits, withdrawing cash and paying bills.
Is Bank of Scotland a free number?
011 44 131 339 2573
Bank of Scotland/Customer service
How long does Bank of Scotland keep records?
We may keep your data for up to 10 years after you stop being a customer.
How do I get in touch with the Royal Bank of Scotland?
Call us on 03457 242 424 (Overseas: 0131 549 8888, Relay UK: 18001 03457 242 424).
What is the difference between phone banking and mobile banking?
Getting a banking transaction done is made easier for an account holder with the phone banking service. The phone banking facility gives the account holder flexibility to do any transaction from anywhere. It is not essential to have a smartphone to use phone banking services, unlike mobile banking.
How do I get the bank of Scotland app?
Step by step guide to setting up the app
- Download the app from the App Store or Google Play. Then open it once it’s ready.
- If you already use Internet Banking, select ‘Log in’. If not, select ‘Register’ and follow our registration guide.
- We’ll ask for your username and password.
What do banks do with dormant accounts?
What happens when your account is declared dormant? If your account has been dormant for 15 years or more, then banks and building societies can transfer the unclaimed money in that account to an independent body called Reclaim Fund through the Dormant Account Scheme to donate to good causes.
How do I cancel a pending transaction bank of Scotland?
To cancel a payment with the status of BTC
- Click Process Payments.
- Select the Authorisation Box.
- Click Cancel for the batch you want to cancel.
- Click Payment List.
- Either check the payment you want to cancel or click the ID.
- Click Cancel.
- Click OK.