How do I submit a false positive Symantec?

To submit a false positive:

1) Navigate to the Symantec Enterprise Security section of the Broadcom Support Portal (support.broadcom.com/security)
2) On the right side of the page under the Submit Evidence box, select Submit False Positive.
3) On the submission page, choose a submission type to provide.

How do I raise a case with Symantec?

Please follow the steps below to create a case:

Logon to the Symantec. cloud configuration portal.
Select the Support Ticketing Centre (MySymantec) from the Support tab.
Select New Case.
Please ensure the type of case is set to Technical.
Please fill in the mandatory fields prior to clicking on Submit.

How do I renew my Symantec license?

Symantec Licenses can be renewed by contacting the Sales Team. A request can be sent to the sales team by submitting the Sales form and one of our Sales Representatives will contact and discuss the needs.

What is Symantec Messaging Gateway?

Symantec™ Messaging Gateway is an on premises email security solution that provides inbound and outbound messaging security including, powerful protection against the latest messaging threats, and built-in data protection capabilities to keep your email secure and confidential.

What is a false positive email?

Home Dictionary False positive. Occurs when account security software makes a mistake and, perhaps due to the inclusion of certain words or symbols, classifies a legitimate email message as potential spam, not allowing it to pass through the inbox filter.

How do I contact Symantec support?

Phone Support If unable to reach us via the 800 number, please dial 408-433-7001. See below for international local numbers.

Does Symantec protect against malware?

Symantec Endpoint Protection is a security software suite that includes intrusion prevention, firewall, and anti-malware features. It is used to prevent unapproved programs from running, and to apply firewall policies that block or allow network traffic.

How do I register my Symantec license?

You need the serial number to activate the installation.

You must log on to the Symantec Endpoint Protection Manager with a System Administrator account, such as the default account admin.
Go to the. Admin. > Licenses. page to import and activate your SEP product license.