Where is the serial number on an OtterBox case?
Product Code*: _________________________________________________________________________ *This 4-digit number is stamped on your case inside a small circle or square.
Do all Otterboxes have serial numbers?
All current Otterbox iPhone cases do have serial numbers inside.
Does OtterBox give you a new case if it breaks?
If your product was purchased from an OtterBox authorized retailer, and that product is still within the applicable warranty period, then your damaged product is eligible for a warranty replacement.
What is the difference between otterbox symmetry and Prefix Series?
The OtterBox Prefix Series Case is the way to go. Compared to the Symmetry Series for the iPhone 12/12 Pro this case has better grip, slimmer yet protective profile, and functioning “clicky” buttons (all at a cheaper price too).
Are Otterboxes made in China?
The Otterbox is Made in USA, China and Mexico. Their headquarter is located in CO USA, the questions you must ask yourself when you are buying a Otterbox case does it comes with 1 Year Manufacturer Warranty or not.
How can I tell if my OtterBox Defender is real?
OtterBox products are always complete with packaging outside and written materials inside. If the packaging is damaged, faded, sloppy, incomplete, or contains misspellings, the product it contains is likely a fake.
Is OtterBox really worth it?
BEST OVERALL: OtterBox Symmetry Otterbox has been making protective cases for the iPhone since 2007, but its Symmetry series strikes the right balance between safety and a slim size. The case, which I’ve tested, feels great in the hand, and slides easily into your pocket.
How do I make a claim on my OtterBox?
To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period.
Where are Otter boxes made?
Products are manufactured in Mexico, China and the United States. In May 2017 OtterBox announced a new product line, a line of coolers and tumblrs called “Venture Coolers”.
How do I Find my Otterbox order number?
When you placed your order through otterbox.com, you created an online account. You can find your order number when you login to your otterbox.com account. Once you are logged in, you can find your order number in the “order history” section within the my account area.
How do I return an otter product?
OR the Last Name on the order. If you have any questions or need help with your account, you may contact us to assist you. We will accept returns within 30 days of the original purchase only if the product was purchased from Otter Products.
Does Otterbox ship to APO or FPO addresses?
All APO and FPO orders will be shipped via the FedEx SmartPost. Upgraded shipping services are not available. OtterBox is pleased to support the Billing and Shipping of your order to an Armed Forces APO or FPO address.
What is the warranty for Otterbox products?
Otter Products, LLC and its affiliated companies worldwide (“OtterBox”) warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”). You can read more on our warranty here. My order is not processing.