What do I do if I replace my Fitbit?

Connect any replacement to the same Fitbit account If you replace your existing Fitbit, make sure you connect it to your current Fitbit account–do not create a new Fitbit account. That means logging in as an Existing User with the same Fitbit account credentials you used on that older Fitbit.

Why is my Fitbit Charge HR not working?

If your Fitbit Charge HR isn’t working quite right, then restarting the device should do the trick. Whether you’re having issues syncing the Fitbit with your phone or the device is running slowly, a restart should refresh the software and restore proper function.

What do I do if my Fitbit charge stops working?

Your USB port or charger might not be working The simple remedy: Try plugging your Fitbit charger into a different USB port. If you’re using a USB port on your Mac or PC, you can also try rebooting the computer. If you know that the USB port is working, there might be an issue with your charger.

What do I do if my Fitbit HR won’t turn on?

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Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically.
Press and hold the button on your tracker for 5 seconds.
Release the button.

How do I connect my replacement Fitbit?

Please do the following in order to add your new Fitbit:

From the Fitbit app dashboard, tap Account at the top.
Tap Set Up a New Fitbit Device.
Choose your tracker and follow the onscreen instructions to continue. Note that you cannot set up a Fitbit Surge with a device running the Fitbit app for Windows 10.

Do Fitbit batteries wear out?

Your Fitbit device’s battery is designed to last approximately 5 days. If you find that your device’s battery is depleting more quickly than usual, this guide will go over different ways to improve battery life on your Fitbit device. Don’t charge your tracker in extreme heat or cold.

How long do Fitbits last?

How long a Fitbit can hold a charge. Most Fitbit devices can be worn continuously for up to five days without needing a charge, and they will remind you before it’s time for a charging session with on screen battery icons, flashing LED lights, and even audio prompts.

How to reset Fitbit Charge HR?

Plug the charging cable into your device and then into a USB port.

Press and hold your Charge’s button without letting go for two seconds.

Disconnect the charging cable from your tracker and waiting around ten seconds.

Release the button and then press and hold it again.

Watch your screen — an ALT text followed by a white screen should flash. When they do,let go of the button shortly and hold it down once again.

Wait for a vibration. When you feel it,remove your finger from the button for a second then press and hold it again.

You will see ERROR on your screen. Repeat the “let go and hold the button” step. Your Charge tracker should turn off.

Turn it back on and plug in the charging cable. If the timer reads 0:00,your factory reset has been successful.

How accurate is your Fitbit Charge HR?

However, a Consumer Reports study indicated that the Fitbit Charge HR and Fitbit Surge were among the most accurate when it came to measuring heart rates at both leisure and vigorous activities. Andy is a long-time writer covering sports, tech, and the local arts scene in Seattle, Washington.

How do you charge your Fitbit Charge HR?

To charge your Charge HR, plug the charging cable into the USB port on your computer and plug the other end into the port on the back of the Charge HR. A battery icon on the display will show the charging progress. Fitbit Flex comes equipped with a rechargeable battery.

How do you restart a Fitbit Charge?

How to restart your Fitbit Charge. Plug your charging cable into your computer. Plug your Charge into the charging cable. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number on the screen. Let go of the button.