How do I get in touch with my Nespresso machine?
Simply contact our Coffee Specialists via Live Chat, on 0800 442 442 (UK) / 1800 812 660 (ROI), by sending an email confirmation to [email protected] or using the “Cancel” button in “My Account”.
Why is my Nespresso machine not working?
Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start. Fill the water tank and push button to start. If the machine doesn’t turn “OFF” then exit descaling mode by pushing the button for at least 7 seconds.
Does Nespresso have a lifetime warranty?
Your Nespresso machine’s proper functioning and lifetime are only guaranteed with the usage of Nespresso capsules. Any defect resulting from the usage of non genuine Nespresso capsules will not be covered by this warranty.
What is the lifespan of a Nespresso machine?
5-10 years
The great news is that, through proper care and maintenance, your Nespresso® machine could see a lifespan of 5-10 years.
Do I have to register my Nespresso machine?
Upon purchasing NESPRESSO coffee machine, the customer must sign up in the NESPRESSO e-shop and register the purchase under “My coffee machines”. Information provided during the registration process is confidential and it is stored and handled in accordance with the NESPRESSO Privacy Policy.
Why is my Nespresso blinking and not working?
Your Machine Is In Descaling Mode One of the most common reasons why a Nespresso machine might be experiencing flashing lights is due to it accidentally being put into the descaling process. Once this happens, the user can let go of the buttons and the machine should automatically exit out of the descaling mode.
Will Nespresso replace my machine?
We offer a 2 year warranty on all machines and Aeroccino. You will need to provide the proof of purchase. My machine broke down. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective product at no charge to the owner.
How often should you replace your Nespresso machine?
How long will your Nespresso machine last? The lifespan of most coffee machines can be anywhere between 5 and 10 years, depending on the type. Nespresso machines are generally made of quality parts and a tried-and-tested designs which means they should be on the mid to upper end of that range.
What should I do if my Nespresso machine is damaged?
Contact the Nespresso Club or Nespresso authorised representative for examination, repair or adjustment. A damaged appliance can cause electrical shocks, burns and fire. Risk of scalding by hot liquids. If the machine is forced open hot liquids and coffee grounds may splash.
What is Nespresso Vertuo?
Nespresso introduces VERTUO, a new system that unlocks all the potential and subtle aromas of coffee in all cup sizes. Toute l’expérience Vertuo dans un nouveau design aux finitions chromées.
Why should I descale my Nespresso machine?
Nespresso descaling agent, when used correctly, helps ensure the proper functioning of your machine over its lifetime and that your coffee experience is as perfect as the first day. For coffee and coffee&milk machines, descale according to user manual recommendations or specific alerts.
What do I do if my Nespresso parcel is late?
Should you have opted for Nespresso Your Time or a messenger service (within 24 hours), and should the parcel fail to be delivered as scheduled, we ask you to contact Nespresso Club by phone at 0 800 55 52 53 (toll-free number from a landline) or by email.