How can I get my money back from FlixBus?
If FlixBus has to cancel your ride we will notify you. We will reimburse your canceled trip and provide you with a full refund of the ticket price as per our Terms & Conditions. Click “Cancel my booking” to see our available online refund methods.
Does FlixBus have free cancellation?
If you cancel your trip up to 30 days before your departure date, it is free. After that, we might charge a cancellation fee. After canceling your booking, a voucher will be generated. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable.
What is the cancellation charges for FlixBus?
The amount of the fee depends on the scheduled departure date and time of cancellation, but the cancellation fee will in no case be higher than the ticket price. In case of cancellation less than 3 days before the date of departure the cancellation fee is 5$.
How do I contact FlixBus customer service?
Contact us Send an email to [email protected]. Please include your reference number (e.g.1804134 MUN-MUN) in the subject line when contacting us via email, when you already received an offer or reservation confirmation.
What if I missed my FlixBus?
If your booking involves a connecting bus, FlixBus guarantees that you’ll arrive at your destination. If you miss your connecting bus because of a delay on your first leg, we’ll book you for free onto the next available connection. You’ll be informed of this by SMS or by e-mail.
Is FlixBus reliable?
So, to sum things up, when it comes to transportation around Europe, Flixbus is the cheapest option that’s also the most reliable. Generally, the buses are clean, they usually have WIFI, they depart from popular bus terminals, and they’re times are as-advertised.
What happens if you miss FlixBus?
What is FlixBus in Germany?
FlixBus (German pronunciation: [‘flɪksbʊs]; styled FLiXBUS) is a German brand that offers intercity bus service in Europe, the United States and Brazil. It is owned by the mobility platform FlixMobility GmbH, which also operates FlixTrain and FlixCar.
Can Flixbus refund unused tickets?
In general, FlixBus doesn’t issue refunds in the form of money. Instead, they only give you a voucher which is good for one year. However, I saw on their website that they can refund for unused tickets. I just don’t know how they define “unused” here and what the timeline is.
What is the cancellation policy for Flixbus?
Cancellation and Changing Policy with Flixbus You can cancel your booking with Flixbus up to 15 minutes before your departure time. If you cancel your trip 30 days before your departure, it’s free. But if it’s less than 30 days, Flixbus will charge you cancellation fees.
How do I change my booking details on Flixbus?
Visit the FlixBus Manage Booking page. Enter the booking number of the trip you want to change, and your first name and last name or email address. On the Manage Booking dashboard, you’ll see your upcoming bookings. You have two options: Change Info or Cancel. Click on CHANGE DETAILS. The name and contact numbers will become editable.
How does Flixbus generate tickets?
The booking confirmation, either as a print-out or digital, e.g., as a PDF or FlixBus App on your smartphone, and a valid official photo identification (state-issued driver’s license/identity card, passport or similar) shall be deemed to constitute a ticket. A ticket is generated for each person and each journey.