What is Relay phone number?

What is Relay phone number?

If you’ve placed a call through our mobile app and noticed a different number coming up than the one you called, don’t worry—it’s supposed to do that. We call that a relay or shadow number and its purpose is to route calls through Dialpad to display your Dialpad caller ID over your mobile phone.

What happens if you dial 711?

Typically, a person with hearing and speech disabilities will dial 711 to contact a TRS communications assistant, who will facilitate the call with the other party. The caller will use a text input device to give the assistant the number he or she wants to call.

What happens when you call a TTY number?

A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.

What is an NRS call?

Telephone calls that are made through the National Relay Service (NRS) follow similar etiquette as having a telephone conversation. All calls are kept private and there are no records of any conversations maintained.

Is the national relay service free?

There are no additional charges for making calls through the NRS. All calls through the NRS are relayed through a relay officer, who is the central link in every call and stays on the line to make sure your calls go smoothly. All calls are confidential and user privacy is protected by law.

What is a TTY relay service?

TTY-based Telecommunications Relay Services permit persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities.

Can I call a deaf person?

If you don’t have a TTY, you can still call a person who is deaf, hard of hearing, or speech-impaired by using the Telecommunications Relay Service (TRS). With TRS, a special operator types whatever you say so that the person you are calling can read your words on his or her TTY display.

How do I get a TTY phone?

How to Use TTY Mode on an Android Phone

1. Select the “Applications” tab.
2. Select the “Settings” application.
3. Select “Call” from the “Settings” application.
4. Select “TTY mode” from the “Call” menu.

How do I contact the National Relay Service (NSS)?

Internet relay users – visit the National Relay Service website and ask for the phone number you wish to contact. To access a 1800 DSS number: TTY users – phone 1800 555 677 then ask for the 1800 toll-free number you wish to contact Speak and Listen (speech-to-speech relay) users – phone 1800 555 727 then ask for…

What is the relay call service?

If you are unable to use an ordinary phone, due to deafness or hearing or speech impairment, making calls through the NRS can help you stay in touch and contact emergency services. There are a number of relay call options.

How do I get in contact with a relay user?

TTY users – phone 133 677 then ask for the phone number you wish to contact Speak and Listen (speech-to-speech relay) users – phone 1300 555 727 then ask for the phone number you wish to contact Internet relay users – visit the National Relay Service website and ask for the phone number you wish to contact.

What is NRS phone service Australia?

National Relay Service The National Relay Service (NRS) is an Australia-wide phone service for people who are deaf, have hearing impairment and/or speech impairment and people wanting to communicate with them. The NRS is an Australian Government initiative. How the National Relay Service can help