Why is my Fitbit not loading?
You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.
How do I install Fitbit app?
How to download the Fitbit app for Android
- Open the Google Play Store app on your phone.
- Tap the search bar at the top and search Fitbit.
- Tap the Fitbit app (it should be the first result).
- Tap the green Install button.
How do you reset a Fitbit?
Fitbit factory reset
- From your tracker, swipe across to the ‘Settings’ menu.
- Once in the ‘Settings’ section, find the ‘About’ tab and tap it.
- From here, scroll to the section that’s labelled ‘Factory Reset’ or ‘Clear User Data’.
- You’ll then be prompted to confirm the decision to clear your Fitbit to its box settings.
Why won’t my Fitbit connect to my phone?
Troubleshooting steps Bluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
How do I reinstall my Fitbit?
- Open the App Store and select Search in the bottom right corner.
- Type in Fitbit, and select Fitbit in the list.
- Select Get or Cloud Install for Fitbit.
- Select Install.
- Select Open.
Why won’t my Fitbit sync to my phone?
What to do if Fitbit won’t connect to phone?
If your device doesn’t sync:
- Force quit the Fitbit app on your phone. For instructions, see the Apple help article or Android (Google) help article.
- On your phone, go to Settings Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app and try to sync your device.
- If your device doesn’t sync, restart it.