Why does my fax receive but not send?
Fax issues where you can send, but not receive is typically an issue with the phone line or incorrect setup. The machine must have a clear and crisp dial tone before faxes can be received. …
Why can’t I send a fax?
In layman’s language, it means that the receiving fax machine may not be available, or the connection between the two machines has failed. In some cases, your fax machine may not have received a signal from the other fax machine, hence the “no answer” error.
Why is my eFax not sending?
In most cases, a sender’s inability to send a fax to your eFax® number is the result of misdialing a long-distance or international number from their area. For example, if your eFax number is the United States’ number 1-323-555-1212: Senders in the 323 area code would dial 555-1212.
What does poor line condition on a fax mean?
“Poor Line Condition” or “NG” are messages that may appear on the Transmission Verification (TVR) report if a fax transmission fails. There are several reasons why a fax transmission may fail, but these two errors are typically related to interference, static, or noise on your phone line.
How can I test if my fax is working?
To test a fax line, make sure your fax machine is plugged into the line. Send someone a fax and ask the recipient to report whether the fax arrives and looks normal. Then, have someone send you a test fax and confirm the fax arrives and prints as it should.
How can I test if my fax machine is working?
Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963). When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
How do I fix a bad line condition fax?
The message “Poor Line Condition” or “NG” appears on the Transmission Verification Report when I try to send a fax.
- Press. (Settings).
- Press All Settings.
- Press the Up or Down arrow key to display Print Reports.
- Press Print Reports.
- Press Fax Journal.
- Press OK.
- Press. (Home).
Why is my fax slow?
The more data that needs to be transmitted, the longer the time to send the fax. Quality – A poor connection or noise on the telephone line will slow down a fax transmission. In some cases, the transmission can be cut off partway through sending the fax, and the fax must be re-tried.
Why is Fax not going through?
Attempt to send the fax to another fax number. If it goes through, then you know the problem is lies with the fax recipient you’re trying to reach—call him to ask if he’s having an issue with his fax machine or line. If the fax doesn’t go through even at the second number, continue the troubleshooting process.
How can I test my fax machine?
To test your fax machine, set up the fax machine according to its instruction manual. Send a fax to the fax-testing number found in an online search. Wait several minutes to receive a return fax. Adjust settings if necessary. Install the fax machine When setting up the fax machine, check that the caller ID,…
What is a fax machine?
Definition. A device that sends and receives printed pages or images over telephone lines by digitizing the material with an internal optical scanner and transmitting the information as electronic signals.