Can I contact trading standards directly?

Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 0808 223 1133.

How long do Trading Standards take to investigate?

How long do Trading Standards investigations take? The length of a Trading Standards investigation may vary depending on the nature of the supposed breach. However, the Local Government Ombudsman recommends that councils should take no longer than 12 weeks.

How do you speak to Trading Standards?

Trading standards advice. England and Wales – 0808 223 1133 Welsh Speaking adviser 0808 223 1144 Website information or Online form for complaints and advice.
Membership. 01268 582228 [email protected].
Sales and marketing. 01268 886697 [email protected].

How do I contact Trading Standards UK?

Who do I complain to about a company UK?

To report to Trading Standards, you need to contact the Citizens Advice consumer service. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form – we’ll get back to you within 5 days.

Where is the Trading Standards Office in Cumbria?

Address: Trading Standards, County Offices, Stricklandgate, Kendal, Cumbria, LA9 4RQ Email: [email protected] Address: Trading Standards, County Offices, Stricklandgate, Kendal, Cumbria, LA9 4RQ

How do I contact National Trading Standards in the UK?

You can call the Citizens Advice consumer helpline on 0808 223 1133 and may speak to a Welsh-speaking adviser on 0808 223 1144. Please note: National Trading Standards cannot help members of the public with specific complaints or advice about goods, services or specific businesses. To find your local trading standards office

How do I contact my local authority trading standards service?

If you would like to contact your local authority trading standards service, please enter your postcode on the “Find my Council” page of the .gov web site to find a Trading Standards office near you.

How do I make a complaint to trading standards?

Find your local Trading Standards office. Enter your postcode to find a Trading Standards office near you to complain about illegal sales activity. Businesses can also check to make sure they’re trading legally. Before you start. For advice about your consumer rights, see the Citizens Advice website.