Does GTBank customer care work 24 7?

Does GTBank customer care work 24 7?

You can access your accounts at any time irrespective of where you are: 24hours in a day, 7 days in a week (24/7)

Can I chat with GTBank on WhatsApp?

Once fully operational, the Bank’s WhatsApp service will enable customers chat with GTBank on their mobile phones and request for basic banking services using the advised prompts. All service requests will be treated instantly, depending on the internet connection of the user.

What is GTConnect number?

GTConnect is our fully interactive, automated, self service contact centre where you can do 90% of your banking transactions from the comfort of your home or any location in the world. Simply dial GTConnect on 0700-482666328, 234-1-4480000, 08029002900, 08039003900.

How do I email GTB customer care?

With GTAssistant, you can easily make enquiries about your account or confirm the status of your requests by sending an email from your registered mailbox to [email protected].

Where is GTBank head office?

Victoria Island, Lagos, Nigeria
Guaranty Trust Holding Company PLC/Headquarters

How do I reverse a GTB transaction?

– Provide the Call Center agent with details of the erroneous transfer (i.e. Bank name amount, account name/number, transaction date and time) The bank will contact the beneficiary’s bank to confirm the requirements necessary for reversal of the transaction and inform you of same.

What is GTBank WhatsApp?

Gtbank has unveiled other means to transact business know as WhatsApp banking a non-intrusive service which does not require users to download a new application or use extra data to access the options available. The WhatsApp Business Solution serve as an additional channel to connect with customers enquirers, requests.

How do I check my GTBank account officer?

You can get your account officer’s details on any of the online banking platforms; Internet Banking, Mobile Banking or GTWorld.

How do I reverse money sent to the wrong account number?

Time for quick action:

  1. Try to inform the bank and bank manager immediately after the wrong transaction.
  2. Money will get back to your account automatically, if the account number you mentioned does not exists but in case the situation is opposite, you have to take immediate action.

How do you get a 737 pin on WhatsApp?

To create a PIN for completing all your 737 transactions, simply dial *737*5#, complete the authentication process to confirm that you are the account holder and create a 4 – digit PIN (known only to you). The use of a PIN for 737 transactions further improves the security of the 737 platform.

How can I get my account officers number?

Can my bank refund a payment?

If you don’t get something you paid for by credit, debit or charge card and the firm is refusing to refund you, you can ask your bank to “reverse the transaction” and get your money back via chargeback.

What is the phone number for GTB customer service?

GTBank customer care phone numbers. One of the easiest ways to get support from GTB is by calling one of the customer care phone numbers: GTB phone number 1: +234700482666328. GTB phone number 2: +23414480000.

What is the GTBank customer care line like?

They are versatile. GTBank customer care line helps regain your account, and you can easily reach them from anywhere on the internet and even off the internet. Below are different ways to contact their customer care service:

How do I contact GTBank about shareholdings?

Tel: +234 8113791385. Email: [email protected]. Kindly note that this email ONLY addresses issues relating to GTBank shareholdings, such as unclaimed dividends, e-dividend process, migration of shares to CSCS account, and more…

What is gtgtconnect and GTBank live chat?

GTConnect is our fully interactive, automated, self service contact centre where you can do 90% of your banking transactions from the comfort of your home or any location in the world. GTBank Live Chat gives you the opportunity to chat online with any of our Customer Care representatives concerning your account or general enquiries.

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