How can I speak to someone at Trainline?

How can I speak to someone at Trainline?

If your query concerns a domestic ticket for the U.K., you can find your answers in this dedicated help section or contact our British customer support team….European rail: contact our support team

1. You can write to us here: www.trainline.eu/support;
2. You can also contact us on Facebook;
3. Or you can send us a Tweet.

What is Trainline number?

03846791
Please note that all your transactions with us will be processed by Trainline.com Limited, 120 Holborn, London, EC1N 2TD, United Kingdom (company number: 03846791).

Can you cancel a Trainline booking?

Please select the ticket that you wish to cancel and click Cancel. You will have the option (depending on your type of ticket) to cancel only a segment of your journey or the entire trip. For some tickets, you can also cancel individual passengers from your reservation.

Is Rail Europe legit?

Anything that calls itself Rail Europe, Rail Plus, Eurail, Eurorail or similar should be avoided like the plague. They are third party resellers and although they may be ‘legit’ it is by far the most expensive way to buy train tickets in Europe.

How do I contact the trainline?

Rather than trying to call The Trainline first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, The Trainline has 1 phone number.

What is Trainline plc?

Trainline plc is the world’s leading independent rail and coach travel platform. Trainline is the world’s leading independent rail and coach travel platform selling rail and coach tickets to millions of travellers worldwide.

Can trainline Cancel my Tickets and refund my money?

If you are told that your tickets cannot be cancelled by anyone but Trainline, please do not hesitate to insist that this is false and that the rail operator is indeed able to cancel the tickets. They are not able to issue refunds directly (you need to contact us to arrange the refund) but they are able to make the cancellation.

How do I contact the train operator in case of emergency?

In the case of an emergency or a very last minute situation do not hesitate to contact the relevant rail operator. You can either call them or go directly to the train station to speak to someone at the ticket counter.