How do I access EAP?

How do I access EAP?

If you need help, call the toll-free number at 866-327-4762 (TDD 800-424-6117). Customer service representatives are available 24 hours a day, 7 days a week, to discuss your concerns and ensure that you receive the assistance you need. You may also contact your departmental EAP coordinator.

How can an employee access EAP?

How can I access EAP? The EAP can be accessed 24 hours a day, 7 days a week. Emergency support can be accessed via 1800 81 87 28. You can also make an appointment by calling 1800 81 87 28 or by downloading the AccessEAP app.

What is an EAP service?

An Employee Assistance Program (EAP) is a confidential counselling service offered by employers to their employees to support their well-being in the workplace and in their personal lives. Depending on the employer’s arrangement, EAP may also extend to immediate family members.

What is the Employee Access Program?

An EAP is a work-based intervention program designed to identify and assist team members in resolving personal problems that could adversely affect work performance. EAPs are designed to help employees mitigate stress created by issues including: acute, stress-related illnesses. drug and alcohol addictions.

Who has access to EAP?

EAPs are usually a program purchased or funded by your employer and provided by an external organization or occasionally by a department within your company. You can find out if your employer offers an EAP service by asking your manager, Human Resources Department, Union or Health and Safety Representative.

Can EAP tell your employer?

Yes. Employee Assistance Program (EAP) services are confidential. All case records and information about services provided to employees by the EAP are maintained in the strictest confidence.

How many free EAP sessions are there?

Most EAPs authorize several (typically 3-6) free therapy sessions at no cost to the employee. Your employer is NOT informed of if you use this benefit or not, so it will in no way affect your employment.

What can EAP help with?

EAPs are confidential, multifaceted counseling, education and referral programs designed to help with personal problems, particularly those that affect job performance, including:

• stress.
• parenting problems.
• adolescent behavioral problems or substance abuse.
• marital difficulties.
• financial trouble.
• substance abuse.

Who can use EAP?

An Employee Assistance Program (EAP) is a voluntary and confidential service, to help employees at all levels, and in most cases their family members (dependents), who have personal concerns that affect their personal well-being and/or work performance.