How do I complain about Warrington Hospital?
If you wish to make a formal complaint and have any queries about the process or need any help you can contact our complaints officers who manage the complaints process in the trust: Tel: 01925 66 2281. Email: [email protected].
What is Ward B19 at Warrington Hospital?
The 20-bed B19 ward will stop admitting orthopaedic patients over the coming weeks as part of a Warrington and Halton Hospitals NHS Foundation Trust’s ‘redesign’.
What is A1 ward in Warrington Hospital?
The wards here are known as the A-wards (eg, A1, A2, A3 etc) Burtonwood Wing – home to intensive care, our children’s wards and children’s outpatient department, elderly care and stroke ward areas. The wards here are known as the B-wards (eg B11, B12 etc) Croft Wing – home to maternity, neonatal and gynaecology.
What is Ward C20 at Warrington Hospital?
The unit is a special service for women with gynaecology emergencies. The team on C20/GAU have cared for 3650 patients, which on average is 70 patients a week with gynaecology emergencies. The aim of the service is to provide efficient, specialist, compassionate care, within the women’s health care unit.
What is pals in hospitals?
The Patient Advice and Liaison Service (PALS) is available to patients who wish to raise any issues or concerns regarding their stay in hospital.
What is Ward B18 Warrington Hospital?
The unit on ward B18 has been designed to provide dedicated respiratory care, with patients previously located on ward A7 now being treated on this unit. A further three isolation side rooms, a state-of-the art procedure and treatment room and a new relatives and quiet room complete the ward’s new facilities.
What is Ward C21 at Warrington Hospital?
A new Acute Cardiac Care Unit has been created at Warrington Hospital merging the former cardiac ward C21 in Croft Wing with the Coronary Care Unit located in Appleton Wing. The eight-bedded Coronary Care Unit and 18-bedded Ward C21 are now co-located within the footprint of A3 which previously housed 34 beds.
What is the most common complaint heard from patients?
5 Common Patient Complaints in Healthcare
- Long Wait Times.
- Issues with Staff Members.
- Amount of Time Spent with Doctor.
- Insurance and Billing.
- Lack of Communication and Dismissiveness.
How do I report someone working for the NHS?
If you wish to give feedback regarding the service you received from NHS 111 or make a complaint, please contact us via email: [email protected] and tell us the location you called from when contacting NHS 111. This will allow us to identify which local service took the call and provide contact details.
What happens when you complain to pals?
The PALS Team will liaise on your behalf with the service you or your relative received the care and treatment from who will investigate the concern. The service will thoroughly investigate every aspect of your formal complaint and you will receive a written response within 25 working days.
Where is the hospital in Warrington?
Don’t know which trust provides the service you’re looking for? The hospital is located on Lovely Lane to the north of Warrington town centre between the A57 (Froghall Lane) and Lovely Lane. It is around 15 minutes walk from the town centre.
How do I contact Warrington Hospital pals?
Email: [email protected] You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters. The PALS office for the Trust is located in the main entrance at Warrington Hospital.
How do I contact the hospital in Runcorn?
Hospital Way. Runcorn WA7 2DA. Tel – 01928 714567. (Outside office hours you can contact Halton General Hospital via the main switchboard on 01925 635911) The trust headquarters address for formal written correspondence is: Warrington and Halton Hospitals NHS Foundation Trust.
Why choose Warrington for your surgery or care?
If your surgery or care might require extra support or a high level of specialist care it is likely to be carried out at Warrington. The hospital is also home to specialist critical care, stroke, cardiac and surgical units.