How do I complain to BT in the UK?

How do I complain to BT in the UK?

How to complain directly to BT. BT’s customer service team is on 0800 432 0137. You can also complain via online chat or e-form here – you’ll need your customer account number. Alternatively, customers can write to BT Correspondence Centre, Providence Row, Durham, DH98 1BT.

How do I escalate a complaint to BT?

1. If you’re a home or mobile. customer:
2. • visit bt.com/complaints where you. can call us, chat to us or log your. complaint via the complaints portal.
3. 18001 0800 800 150.
4. • you could email us at.
5. consumer-resolutionteam@ bt.com.
6. • Write to us at – Customer Service Manager.
7. If you’re a small business:
8. • chat or email by visiting.

Can I contact BT by phone?

179 359 6931BT Group / Customer service

How do I speak to someone at BT?

This 0800 800 150 number is the same whether you’re calling to inquire about BT broadband, home phone, TV or mobile….Updated BT Contact Number Options.

BT Team	BT Contact Number	Opening hours
BT Customer Service	0800 800 150	Monday to Friday: 8am-9pm; Saturday & Sunday: 8am-8pm

Can you contact BT by email?

We’ve included some ways you can get in touch: Email: [email protected].

How do I check my phone line for faults?

Listen for a ring or a busy signal. If the line is open, you’ll hear the line ringing. If you hear a busy signal, it’s likely that someone is using that phone line. You’ll also get a busy signal if the phone was accidentally left off the hook or someone else is dialing the number at the same time you are.

How do I speak to a BT Advisor in the UK?

Make sure you’re at home and near your computer when you call.

1. From a UK landline, call: 0800 800 150 – free from UK landlines, mobile costs may vary.
2. From outside of the UK, call: +44 179 359 6931.
3. From a landline: 0800 800 150.
4. From outside of the UK: +44 179 3596931.
5. From a landline: 0800 443 311.

Why is my phone making static noises when I call someone?

Experiencing background noise during phone calls without any reason is an indication that your phone is being tapped. It could be on your phone, or it could be from the other side. So, whenever you hear a sudden static sound or continuous static sound on your phone during calls, hang up immediately.