How do I contact SolarWinds?

How do I contact SolarWinds?

Call us at +1-866-530-8040 or find a regional office.

What is the use of SolarWinds?

SolarWinds is a major software company based in Tulsa, Okla., which provides system management tools for network and infrastructure monitoring, and other technical services to hundreds of thousands of organizations around the world. Among the company’s products is an IT performance monitoring system called Orion.

What will replace SolarWinds?

Competitors and Alternatives to SolarWinds

• Nagios.
• Microsoft.
• ManageEngine.
• IBM.
• BMC.
• VMware.
• Zabbix.
• Broadcom.

How do I get my customer ID for SolarWinds?

You will need to obtain a SolarWinds customer ID (SWID) and create a user profile to access the portal. When you log in to the Customer Portal, a toolbar displays at the top of the page….Create a user profile

1. Obtain the login credentials for the Customer Portal.
2. Go to customerportal.solarwinds.com.
3. Click Register.

Who makes SolarWinds?

Thoma Bravo
SolarWinds was bought out by Thoma Bravo for $4.5B on Oct 21, 2015 .

What is Orion software SolarWinds?

The SolarWinds® Orion® Platform is a powerful, scalable infrastructure monitoring and management platform designed to simplify IT administration for on-premises, hybrid, and software as a service (SaaS) environments in a single pane of glass.

What happened with SolarWinds?

An unusual hack In early 2020, hackers secretly broke into Texas-based SolarWind’s systems and added malicious code into the company’s software system. Beginning as early as March of 2020, SolarWinds unwittingly sent out software updates to its customers that included the hacked code.

Who are competitors of SolarWinds?

Competitors and Alternatives to SolarWinds

• Cisco.
• ManageEngine.
• Nagios.
• Microsoft.
• Splunk.
• Paessler.
• Broadcom.
• Dynatrace.

How do I remove a license from SolarWinds?

Log in to the SolarWinds Customer Portal, and go to the License Management page. Select your product instance, and click Deactivate License Manually. In the Manage License Deactivation page, locate the deactivation file you created in License Manager, and click Upload.

What is SolarWinds customer portal?

The SolarWinds Customer Portal is the place where you can review license details/downloads, support cases and access free product training in the Virtual Classrooms. Provide an email and your SolarWinds customer ID and click Register.

How do I access the SolarWinds customer portal?

Log into SolarWinds Customer Portal to open a support case, upload diagnostics to Technical Support cases, or review support case history. Access your portal to download licensed products, service packs, hotfixes, and additional components. Get license keys, register products, and renew or co-term maintenance.

How can SolarWinds help you?

You’ll be assisted by SolarWinds’ technical support experts who are dedicated to quickly and efficiently help you with getting up and running or moving to the latest version of your product. A glossary of support availability, tips, contact info, and customer success resources.

What is the SolarWinds Premier Support Program?

Take the SolarWinds Certified Professional® credential with you anywhere to show you have the knowledge and skills needed to manage and administer SolarWinds software. With the Premier Support program, we will help you resolve your product issues faster, provide best practices, and partner with you for long-term success.

What are the benefits of SolarWinds renewal program?

The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits.