How do I contact Thomas Cook customer service?

How do I contact Thomas Cook customer service?

We want to be able to address your complaint as soon as we can, so please email us at [email protected] with as much detail as possible.

Where is Thomas Cook head office?

London, United Kingdom
Thomas Cook/Headquarters

Who do I contact about Thomas Cook refund?

You’ll need details of your booking to hand, and be aware that only the first person on the booking confirmation can make a refund claim. Alternatively you can call the dedicated Thomas Cook call centre on 0300 303 2800 from within the UK or +44 1753 330 330 if you’re abroad.

Do Thomas Cook customers get money back?

ATOL protection means that if you hadn’t started your trip at the point Thomas Cook stopped trading, on 23 September 2019, you’ll get a full refund (though if you booked a package provided by another tour operator via Thomas Cook, it may not be cancelled and you may still be able to travel).

What happened to Thomas Cook planes?

UK-based Thomas Cook Airlines is one of several British leisure carriers to have ceased operations in the last few years. It began operations in 1999 under the name JMC, before becoming know as Thomas Cook Airlines following a rebrand in 2003.

Who are Thomas Cook now?

The Thomas Cook brand is making a return after being turned into an online travel company by new owners. Chinese firm Fosun Tourism Group acquired the brand for £11m, a year after the 178-year-old travel company collapsed.

Is Thomas Cook a bust?

THOMAS Cook has relaunched their website a year after Britain’s oldest tour operator went bust. Now operating online only, Brits can book holidays once again through the website, with deals to Italy, Greece and Turkey.

Who took over Thomas Cook shops?

Hays Travel
Hays Travel – who took over all of Thomas Cook’s stores in 2019 – is to cut over 800 jobs. The job losses make up almost 20% of their total workforce of 4500 people.