Is DGCOS the same as Fensa?
At present FENSA have over 9,000 members, whilst the DGCOS has less than 600 members, so it does not take a brain surgeon to work out which of these two scheme is currently the best for British consumers considering replacement double glazing or triple glazing.
Who do I complain to about double glazing?
If you wish to make a complaint you can contact DGCOS on 0345 053 8975.
Is there a regulator for double glazing?
DGCOS. The Double Glazing & Conservatory Ombudsman Scheme, or DGCOS, acts as a regulatory body. It also mediates in case of disputes between the customer and the double glazing company.
How long are double glazed units guaranteed for?
Covered for up to 10 years – it’s important you offer a guarantee that lasts for at least a 10-year period as this is the standard length for a home improvement guarantee.
What happens if I dont have a FENSA certificate?
If you have lost your Fensa certificate, a replacement Fensa certificate can be ordered online. You’ll be asked for details about your property, and as long as the double glazing installer registered the installation with Fensa, the works that were completed will be recorded in their database.
Who governs window companies?
FENSA is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. Each FENSA Approved Installer, from large national brands to small local companies, is assessed regularly by us to ensure its compliance to building regulations is continually maintained.
What is the life of double glazing?
between 20 and 35 years
The general consensus on double glazing lifespan is estimated to be anything between 20 and 35 years depending on the supplier and the fitter. Others even suggest up to and above 40 years in some cases.
What happens when double glazing fails?
The most obvious way of knowing that your double glazing has failed is that your windows become cloudy or foggy between the panes of glass. Water leaking through the window frame of draughts is also an indicator that there is an issue with your double glazing.
Is a FENSA certificate a guarantee?
FENSA Window Guarantee With a FENSA fitter, you get the option of a 5-10 year insurance backed guarantee on every installation.
How much does a FENSA certificate cost?
If you pay online, the fee is £25.00 , including VAT. You will require a credit/debit card to order online. If you do not wish to pay online for your replacement certificate, a cheque payment will be accepted.
Who do I complain to about badly fitted windows?
TGAS. TGAS offers a simple way to resolve a dispute with an installer over the supply and/or installation of conservatories, windows, doors, roofline or other related glazing or home improvement products.
What is the normal warranty on new windows?
Many experts say 10 years is a minimal norm that many producers exceed. Still, warranty length is extremely variable within the market. In fact, you may have purchased a door or window that came with a lifetime warranty. “It’s probably done more often than it’s not,” says Gentry.
Why become a member of DGCOS?
Being a member of DGCOS means you can give your customers complete peace of mind and be part of a high-quality network of installers to help you stand out from the crowd. The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is a prestigious organisation with a high calibre of membership.
What is The DGCOS Ombudsman scheme?
The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is a consumer protection organisation that ensures consumers are protected when using a DGCOS accredited member.
Why choose a DGCOS Accredited Installer?
DGCOS accredited installers have access to a wide range of marketing material proven to generate more sales for your business. Using our point of sale material, we’ll help you discover new customer opportunities and create a brand that is understood and viewed favourably by your customers.
What is The DGCOS scheme for replacing a roof?
Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof. Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.