What is Microsoft standard warranty?
Warranty overview A one-year limited hardware warranty* 90 days of technical support.
How do I claim my Microsoft warranty?
How To Claim Microsoft Surface Warranty Over the Phone
- Call (800) 642 7676.
- Explain the problem with your device.
- Provide the rep with your device’s serial number.
- Give them all the warranty info.
- Follow any further instructions.
What is Microsoft Performance Guard?
PerformanceGuard Protection Plan (for Hardware) is an extended service plan for laptops, desktops, and tablets (not available on all devices). To download the Terms and Conditions for PerformanceGuard Protection Plan (for Hardware), select the date which you purchased your device.
How do I activate Microsoft Complete?
Go to account.microsoft.com/devices, then sign in with your Microsoft account. Select Don’t see your device? and enter the serial number of your device to register it.
What does the Microsoft limited warranty cover?
All Microsoft devices and accessories come with a Standard Limited Warranty. Microsoft Complete provides extended hardware and accidental damage coverage. After purchase, you’ll also receive unlimited technical support from Microsoft. For Surface for Business, visit Surface warranty and support plans.
What is Microsoft’s return policy?
We will accept returns and exchanges for eligible products for 30 days from the date of purchase or download, as applicable. Simply return the eligible product in like new condition and in its original packaging, along with all parts, components, instruction manuals and documentation that were initially included.
What happens if I remove a device from my Microsoft account?
removing your account from the device will prevent access to your microsoft services (one drive etc), this is what the reset does. unlinking the device from the account will mean that the device does not affect your microsoft store device limit and keeps your account tidy.
Does Microsoft Complete cover theft?
Microsoft will only cover accidental damage so things like theft will not be covered under Microsoft Complete. If you’re not sure about it then you can use your device for 45 days and decide if you need Microsoft Complete or not.
Can I extend my Microsoft warranty?
Extend the warranty But Microsoft does let you extend your warranty coverage under a plan called Microsoft Complete. Microsoft Complete costs $250 and provides the following: Two years of technical support from the experts at the Microsoft Answer Desk for Surface. An additional year of limited warranty coverage.
How much does Microsoft complete cost?
The cost of Microsoft Complete differs from region to region. In the US, Microsoft complete will cost you $149. Here in Australia, it costs AU$179 (~$119). The price for Microsoft Complete doesn’t change with the specs so whether you buy the base variant or the most expensive variant, the price will be the same.
What is Microsoft complete?
Microsoft Complete is the company’s own accidental damage protection service aimed at helping customers in case they damage their hardware. Microsoft offers the plan along with hardware purchases which include Surface, and Xbox.
What does Microsoft complete cover?
Microsoft Complete covers your Xbox One console, plus included controller, against accidents and mechanical or electrical breakdowns for up to three years. For covered controller and console, you get up to two replacements of a standard controller or one replacement of an Elite Controller, and one replacement of the console – no deductible required.
What is Microsoft extended warranty?
For added peace of mind, Microsoft Complete gives you extended coverage and support for up to 4 years on Surface plans, and up to 3 years on Xbox plans, so that you can work and play worry-free. Accidents happen and that’s okay. Microsoft Complete has you covered for things like drops, spills and cracked screens.