Why has my energy bill doubled?
Cumulatively, you may see your bill spike because of a combination of particularly cold weather, energy inefficiency around the home, and poorly performing insulation. If your bill has increased dramatically, then it may be time to look at tariffs from other suppliers.
How do I file a complaint against EDF?
necessary steps to resolve your complaint.
- Call: 0333 200 5101, open Monday to Friday 8am to 5pm.
- Email: [email protected].
- In writing: FREEPOST: EDF Energy – Complaints Resolution.
Can meter readings be wrong?
If the meter reading on your bill is incorrect (or doesn’t match the reading on your meter) this usually means your bill was calculated on an estimated reading. Your bill may be estimated if: We didn’t receive a meter reading during your billing period. You submitted a reading but it was rejected by the networks.
Should I switch to a fixed energy tariff?
When should you switch to a fixed rate energy tariff? You should consider switching at any time, as long as it’s to a better deal for you. Energy costs tend to go up in winter so be sure to compare deals before the colder months to find the best offers.
Who do I complain to about my energy supplier?
Energy Ombudsman
Complain to Ofgem if you can’t resolve an issue with a network operator or a comparison website accredited by the Ofgem Confidence Code. Energy Ombudsman complaints form or call 0330 440 1624.
Who is the CEO of EDF Energy?
Simone Rossi (Nov 1, 2017–)
EDF Energy/CEO
Is EDF very expensive?
EDF Energy has some cheaper deals, but they’re not usually among the cheapest on the market. Its out-of-contract tariff costs the maximum permitted under Ofgem’s price cap, which limits how much energy suppliers can charge per unit of gas or electricity.
How can I tell if my electric meter is working correctly?
If you have a credit meter If the meter stops, turn on 1 appliance at a time and check the meter. If the meter starts to move very quickly, the appliance could be faulty. If the meter is still moving, it’s probably faulty.