Can you contact Depop?

Can you contact Depop?

To get in touch with the Depop PR team, please fill out the contact form below with your press enquiry. If you’re having an issue with your Depop account or would like to reach our Customer Support team, get in touch here. We’re unable to respond to customer service enquiries through this contact form.

Can you refund on Depop?

If you refund your buyer for a Depop sale, we’ll refund the Depop fee. The Depop fee will be returned automatically when you refund your buyer through the app. If you sold through PayPal, reach out to our Support team to get a fee refund.

Where is the refund button on Depop?

On the Summary page, find and click on the transaction you’d like to refund. If you don’t see the item that needs to be refunded, click Activity. On the Transaction Details page, click Issue a refund. Follow the steps to refund your buyer.

How long does it take for Depop to reply?

We usually respond with an answer quickly, but please allow up to 3 business days for a response (we are not ignoring you!) ?We ship to the address provided via depop.

How do I report a review on Depop?

To leave feedback:

1. Go to profile.
2. Go to your receipts.
3. Tap on the purchase/sale you want to leave feedback for.
4. Tap leave feedback.

Will Depop refund me if I get scammed?

All purchases made in-app and/or on the Depop website, are covered by Buyer Protection and you’ll receive a full refund if your item doesn’t arrive or if it’s significantly not as described.

Can you sell fakes on Depop?

We respect creators at Depop, so we don’t allow anyone to sell counterfeit items on the app.

How do I complain to Depop?

Contact of Depop app customer support

1. Contact Depop: Find below customer service details of Depop, including phone and email. Besides contact details, the page also offers a brief overview of the app.
2. Head Office. Depop Ltd.
3. Support. Email: [email protected].
4. About Depop.

Does Depop send a tracking number?

Unlike other e-businesses, the Depop tracking package service works through email. The seller must provide all the necessary information about the product. Both tools are designed to facilitate product purchases and package tracking and tracing services.

Can you cancel a Depop order as a seller?

Order can only be cancelled before confirm received. The “Cancel Order” option will be unavailable after confirm received. If you still have an issue, please contact your seller/buyer personally to handle it if necessary.