How do I call Reliant Energy?
To learn more about our other options visit reliant.com/care. If you still need assistance, please chat or call us at 1-866-222-7100.
How long does it take for Reliant to turn power back on?
The switch can take anywhere from a few days to two weeks to be processed, unless you have a prearranged date set. * We’ll send you an email once your service starts with Reliant. You may also check your status by calling us at 1-866-660-4900, or through online chat. *Charges may apply.
How do I report a power outage in Houston?
To report an electric power outage, please call: 713-207-2222 or 800-332-7143.
How do I check the status of my power outage in Dallas?
In the event of a metro Dallas electricity outage, call the Oncor Electric power outage number at 888-313-4747. You can view the Oncor Storm Center Outage Map which displays a map and the status of power outages in different service areas.
How do I file a claim with Reliant Energy?
To file a claim, complete the Activate Benefits Request form below. The Program Manager will make a claim decision within three to five business days, and the decision will be sent to you via email or mail.
How quickly can electricity be connected?
Some energy providers may connect your electricity by the next business day, while others may need two or more business days to connect. Gas connections typically take a few days to get sorted out. Both electricity and gas only get connected on business days (so not on a weekend or public holiday).
How do I check the status of my power outage in Texas?
- Contact Overview. Customer Service: 1.877.373.4858. Outages: 1.866.223.8508. Careers.
- Power out? Report an Outage. View Outage Map. Call 811 Before You Dig.
- Account Maintenance. Update Account Settings.
- Other Contacts: Media Contacts. Social Media: Facebook.
How do you say electricity is gone?
If there is no electricity, you could perhaps say, “There is no power out here” or “The power is out” or “No current is coming through” and so on. We typically say, electricity is out.