How do I cancel my Maxis Broadband?
Termination
- by calling our customer care line at 1-800-82-1123 or dial 123 from your mobile;
- by walking into our Maxis Centres listed on www.maxis.com.my; or.
- by writing in to [email protected].
How do I manage Maxis DataPool?
How do I manage DataPool via Maxis Care?
- Login to your Maxis Care.
- On Maxis Care dashboard, tap on “Manage DataPool”.
- Slide on the predefined limits on the mobile number you wish to make the changes to.
- Tap “Confirm” and you will receive a confirmation SMS.
Can I downgrade my Maxis Fibre plan?
Only the account holder can upgrade/downgrade your Maxis Fibre Internet at Maxis Centers.
How do I get Maxis configuration settings?
Mobile Settings
- Go to Settings.
- Select More.
- Select Carrier.
- At Network Selection, turn off the “Automatic” selection, your phone will be searching for Network.
- Select Maxis network.
How do I check my Maxis broadband contract?
Call 123 (from your mobile), 1800 82 1123 or log onto www.maxis.com.my/fibre to check if you are within the coverage area.
How long is Maxis contract?
A twenty four (24) months minimum commitment period, if you are subscribed to participating Maxis Postpaid Rate Plans (other than Maxis Postpaid 68) and/or Hotlink Postpaid 60 Plan ; or. A twelve (12) months minimum commitment period, if you are subscribed to participating Hotlink Postpaid 60 Plan; or.
What is Maxis DataPool?
DataPool is a data sharing bucket that allows you to share with your family members and across devices, and can also be used overseas. For example, with Maxis Postpaid 128, you get 60GB of data into your DataPool. For each Maxis Postpaid Share you will get an additional 30GB.
What is DataPool?
A data pool is a centralized repository of data where trading partners (retailers, distributors, or suppliers) can obtain, maintain, and exchange information about products in a standard format.
Does Maxis Fibre have contract?
The Maxis Fibre plans are available to all income groups whose homes are located within our coverage with a contract of 24 months. Existing Fibre customers within contract or out of contract are eligible to change to their choice of new plan without penalty.
What is Maxis VoLTE?
What is VoLTE (Voice over LTE)? VoLTE is an advanced technology that delivers crystal-clear sound over voice calls, across the Maxis network. Get crystal-clear voice calls, reduced background noise, and the ability to surf at 4G speeds even while on a call with VoLTE on our 5G-ready network.
Why is Maxis data so slow?
There may be many reasons to this. It might be that your internet pass has been fully depleted. You can check it by logging into the MyMaxis App. If you still have remaining quota, check whether other Maxis users within the same area are facing the same slow network issue.
How do I cancel my Maxis postpaid?
Termination
- By calling our customer care line at 1-800-82-1123 or dial 123 from your mobile;
- By walking into our Maxis Centres listed on www.maxis.com.my; or.
- By writing in to [email protected].