How do I get a new Telstra SIM card with the same number?
Call 132200 and ask them to send you a new SIM. When you receive it, you go to http://telstra.com/activate and select the option that it is for an existing service and it will activate on your existing number.
How does Telstra prepaid work?
Telstra Plus members on a Pre-Paid service can earn points on every recharge to redeem in the Rewards Store on a range of rewards including Pre-Paid digital recharge vouchers from just 10,000 points for a $30 credit. Membership is free. Eligibility criteria apply.
How long does a Telstra SIM card last?
The sim card normally expires 6 months from expiry date of your last recharge. The phone number will go into quarantine. https://www.telstra.com.au/support/category/mobiles-tablets/pre-paid/recharge-only-period-on-pre-pai…
Will my old SIM card work in a new phone?
You can often switch your SIM card to a different phone, provided the phone is unlocked (meaning, it is not tied to a particular carrier or device) and the new phone will accept the SIM card. All you need to do is remove the SIM from the phone it is in currently, then place it into the new unlocked phone.
Can I keep my old mobile number with a new SIM card?
Yes, you can. If you move from one network to another then you need to ask your old network for a PAC code, and give it to your new network within 30 days. Your new network will port your mobile number over to your new SIM.
What does $20 Telstra Pre-Paid get you?
$20 Credit Unlimited international calls also exclude video calls. Selected destinations include Canada, China, Hong Kong, India, Malaysia, Singapore, South Korea, New Zealand, UK and USA.
Has my Telstra SIM expired?
Yes, the SIM card can and will expire if it is not recharged. 6 months after your credit has expired, if you have not recharged in this period the SIM will expire and be cancelled.
How do I know if my SIM card has expired?
How to know if your Prepaid SIM Card expired? The easiest way to check the status of your prepaid sim card is by inserting your SIM to any mobile phones and if your prepaid SIM can still received signals or received a text message, your prepaid sim card should still valid.
What is Telstra phonecard and how does it work?
Telstra Phonecard is a pre-paid calling card that you can use to make international or mobile satellite calls from Telstra payphones. Available in denominations of $5, $10 and $20.
What SIM card do I need to switch to Telstra?
A 3-in-1 SIM card that fits standard, micro and nano sizes. Keep your number when you switch to Telstra, or get a new one. Compatible device required. Check coverage at telstra.com/coverage.
How do I recharge my Telstra service with a credit card?
Recharge with your credit card in a few simple steps: You can also recharge using a credit or debit card in the My Telstra app or My Telstra on your browser. If you choose to set up an auto recharge, you can save your card details, so your service recharges automatically.
Do I need a pin or access number to use Telstra phonecard?
No PIN or access number is required. Pre-paid convenience – no need to use third party calling cards to call from a Telstra payphone. You can use Telstra Phonecard Australia-wide.