How do I return a Foxtel box to Telstra?
You will need to take the foxtel box into a post office with the letter that was sent to you. If the foxtel box is not returned within 7 weeks then a $300 charge will be applied to your account until it is returned.
What do I need to return with my Foxtel box?
What type of box are you returning? If you have multiple boxes to return, you’ll need to create a return label for each box. Please re-use the original packaging if you still have it; if you don’t have it, we can provide packaging to you.
Can I return my Foxtel box via Australia Post?
When making the return booking you will be asked if you have packaging available. If there are no Parcelpoint locations that offer packaging in your area, you will be able to return your parcel to any Australia Post location who will package your return for you free of charge. …
What do I do with my old Foxtel IQ box?
If you have an iQ2 or older box, you don’t need to return it to us. You can hold on to your box in case you choose to reconnect Foxtel at a later date, or you can dispose of it thoughtfully at a local e-waste facility. Find an e-waste collection centre near you.
Can I use an old Foxtel box?
If you have an older box and you upgrade it before your Store credit has expired, you’ll still be able to redeem it on your new box. Bonus video on demand content – If you have an older STB, you’ll no longer be able to access the Bonus video on demand content, however you can still access this via Foxtel GO.
How do I connect my Foxtel IQ to the Internet?
To connect your device to the Internet, you will need an iQ box and an available Wi-Fi connection. If you don’t have Wi-Fi or are using the older iQ2 box, you can useand either a power line adapter (which connects the iQ to your home network via your home’s power wiring) or an Ethernet cable.
Does the post office charge for return to sender?
All insured First-Class Mail, First-Class Package Service — Retail, First-Class Package Service — Commercial, and Priority Mail, pieces are forwarded and returned at no additional charge. All insured USPS Marketing Mail, USPS Retail Ground, Package Services, and Parcel Select pieces are forwarded or returned.
Do I need to return my Foxtel box?
If you have an iQ2 or older box, you don’t need to return it to us. You can hold on to your box in case you choose to reconnect Foxtel at a later date, or you can dispose of it thoughtfully at a local e-waste facility.
How do you reset Foxtel iQ?
Reset your Foxtel box by switching the power off at the socket, then pull the power cord out from the back of the box. Leave the power disconnected for at least 30 seconds. Plug the Foxtel power cord back in and switch the power on. Your Foxtel box should turn on and light up.
What happens if I don’t return my Foxtel iQ box?
If you have a Foxtel iQ box that needs to be returned and you don’t return this to us within seven days of disconnecting your account or upgrading your box, you may be charged an unrecovered equipment fee of $300 for each unreturned box.
How do I get my Foxtel Box back?
You will need to take the foxtel box into a post office with the letter that was sent to you. If the foxtel box is not returned within 7 weeks then a $300 charge will be applied to your account until it is returned. Thanks. Sorry, unable to complete the action you requested.
What is the Foxtel iQ?
The iQ was Foxtel’s first recording box and is no longer available. There were two versions of this box available, one with HDMI and video on demand downloads from Foxtel Anytime and one without. The iQ features: pause and rewind live TV. a huge store of new and classic movies and TV shows.
How do I return an iQ4 or IQ3 box?
If you have multiple iQ4 and iQ3 boxes to return, you’ll need to create a return label for each box. Other box types don’t need to be returned to us; click Other for instructions on what to do with these boxes. Note: On 7 July 2020, we made some changes to the box types that need to be returned to us.