What does a BPO mean?
Business process outsourcing
Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.
Who is the owner of BPO?
BPO founders Pramod Bhasin,Raman Roy & Ananda Mukerji retire into back rooms – The Economic Times.
What is SSC BPO?
BPO/SSC is abbreviation from Business Process Outsourcing and Shared Service Center and means performing business processes for global corporate clients. Development of computers and electronic communication pushed such opportunities to global market.
What are the different types of BPO?
BPO is often divided into two main types of services: back office and front office. Back-office services include internal business processes, such as billing or purchasing. Front-office services pertain to the contracting company’s customers, such as marketing and tech support.
What is SSC in a company?
Shared services or shared services center (SSC) refers to a dedicated unit (including people, processes and technologies) that is structured as a centralized point of service and is focused on defined business functions.
What attracts you towards a BPO?
Possible Answer 1 The core qualities that affect success in the BPO industry are hard work, persistence, good communication skills, and a marketable approach to business.