What does BBB do?
Through the support of their BBB Accredited Businesses, BBBs work for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services.
What is BBB accredited mean?
If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accreditation Standards represent standards for business accreditation by BBB.
Is BBB Accreditation important?
A BBB accreditation seal can help local businesses gain new customers. Becoming a BBB-accredited business can potentially benefit your small business profile by helping to build marketplace trust with new clients. Many clients still consider a BBB-accredited business as having a higher level of trustworthiness.
Can I use the BBB logo on my website?
You can say your company has zero complaints lodged with the BBB. You cannot use their logo without their express permission, which they won’t give unless you pay for such permission.
Why are some companies not BBB accredited?
When businesses lose their accreditation, it generally means that they simply decided to stop paying their bill. The BBB does not engage in any sort of process to protect consumers or their interests, they earn their money by essentially protecting businesses from consumer complaints.
What is a BBB Business Review?
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy. BBB Business Reviews generally cover a three-year reporting period.
What is BBB rating?
BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.
How do I check Better Business Bureau?
Select the FIND A BUSINESS tab from the Better Business Bureau Home page.